1. Staff Training

The significance of training

Housing Officers are often well placed to make enquiries into their tenants' safety and wellbeing. However a certain amount of knowledge and sensitivity is needed when making welfare enquiries.

Completing interventions such as the DASH risk assessment also requires particular expertise. Ensuring staff are suitably trained is fundamental in creating the right environment for disclosing abuse.

The National Institute for Clinical Excellence, (NICE) offers guidelines for staff training in non-specialist organisations on domestic abuse:

  • Ensure staff are trained to recognise signs of domestic abuse and respond discreetly
  • Provide specific training for staff to ask about domestic that is more likely to invite disclosure
  • Ensure continued personal development includes domestic abuse training
  • Ensure staff understand how domestic abuse effects children and young people and can identify, and where necessary refer children and young people
  • Ensure some staff have enhanced training and can undertake risk assessment, safety planning and liaison with specialist agencies